
 
				
** There are absolutely no refunds for Cash on Sale items  all sales are Final.
If free shipping is given at the time of  purchase, a $14.99 shipping charge will be subtracted from your  refund in addition to the 20% restocking fee.
All returned or exchanged items MUST have an RMA number written on the outside of the shipping carton not the product box. If there is no RMA number the item will be refused. You must call customer service inorder to receive this number.
All merchandise must be returned in NEW, UNOPENED, UNWORN and UNWASHED condition with all tags attached in its original packaging. After inspection, if we determine the returned items have been used we reserve the right to return the items to you at your expense.
We do not refund shipping charges, however we will pay return shipping charges if the ordered item is defective or The FirmOnline.com Store shipped the incorrect product(s).
If you purchased the wrong size or received Ardyss Body magic shaper defective  merchandise and would like an exchange, place a new order for the correct  merchandise and return the unwanted merchandise following the procedures  outlined above
If you receive the wrong order we must be contacted about  this error within 48 hrs , if not there will be no action taken on our part, it  is the customers responsibility to check your order when received.
You should expect to receive your refund within four weeks of giving  your package to the return shipper, however, in many cases you will receive a  refund more quickly. This time period includes the transit time for us to  receive your return from the shipper (5 to 10 business days), the time it takes  us to process your return once we receive it (3 to 5 business days), and the  time it takes your bank to process our refund request (5 to 10 business  days).
If you need to return an item, simply login to your account, view  the order using the "Complete Orders" link under the My Account Body Magic Shaper menu and click the  Return Item(s) button. We'll notify you via e-mail of your refund once we've  received and processed the returned  item.
Shipping
We can  ship to virtually any address in the world. Note that there are restrictions on  some products, and some products cannot be shipped to international  destinations.
When you place an order, we will estimate shipping and  delivery dates for you based on the availability of your items and the shipping  options you choose. Depending on the shipping provider you choose, shipping date  estimates may appear on the shipping quotes page.
Please also note that  the shipping rates for many items we sell are weight-based. The weight of any  such item can be found on its detail page. To reflect the policies of the  shipping companies we use, all weights will be rounded up to the next full pound
 
	
** There are absolutely no refunds for Cash on Sale items  all sales are Final.
If free shipping is given at the time of  purchase, a $14.99 shipping charge will be subtracted from your  refund in addition to the 20% restocking fee.
All returned or exchanged items MUST have an RMA number written on the outside of the shipping carton not the product box. If there is no RMA number the item will be refused. You must call customer service inorder to receive this number.
All merchandise must be returned in NEW, UNOPENED, UNWORN and UNWASHED condition with all tags attached in its original packaging. After inspection, if we determine the returned items have been used we reserve the right to return the items to you at your expense.
We do not refund shipping charges, however we will pay return shipping charges if the ordered item is defective or The FirmOnline.com Store shipped the incorrect product(s).
If you purchased the wrong size or received Ardyss Body magic shaper defective  merchandise and would like an exchange, place a new order for the correct  merchandise and return the unwanted merchandise following the procedures  outlined above
If you receive the wrong order we must be contacted about  this error within 48 hrs , if not there will be no action taken on our part, it  is the customers responsibility to check your order when received.
You should expect to receive your refund within four weeks of giving  your package to the return shipper, however, in many cases you will receive a  refund more quickly. This time period includes the transit time for us to  receive your return from the shipper (5 to 10 business days), the time it takes  us to process your return once we receive it (3 to 5 business days), and the  time it takes your bank to process our refund request (5 to 10 business  days).
If you need to return an item, simply login to your account, view  the order using the "Complete Orders" link under the My Account Body Magic Shaper menu and click the  Return Item(s) button. We'll notify you via e-mail of your refund once we've  received and processed the returned  item.
Shipping
We can  ship to virtually any address in the world. Note that there are restrictions on  some products, and some products cannot be shipped to international  destinations.
When you place an order, we will estimate shipping and  delivery dates for you based on the availability of your items and the shipping  options you choose. Depending on the shipping provider you choose, shipping date  estimates may appear on the shipping quotes page.
Please also note that  the shipping rates for many items we sell are weight-based. The weight of any  such item can be found on its detail page. To reflect the policies of the  shipping companies we use, all weights will be rounded up to the next full pound